All Systems Operational

Uptime over the past 90 days. View historical uptime.
Production Platform Operational
90 days ago
100.0 % uptime
Today
OLTP Database Cluster Operational
90 days ago
100.0 % uptime
Today
Core/APIs Operational
90 days ago
100.0 % uptime
Today
Microservices Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Bots Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Pre Production Platform Operational
90 days ago
100.0 % uptime
Today
PreProd OLTP Database Cluster Operational
90 days ago
100.0 % uptime
Today
PreProd Core/APIs Operational
90 days ago
100.0 % uptime
Today
Stage Platform Operational
90 days ago
100.0 % uptime
Today
Stage OLTP Database Cluster Operational
90 days ago
100.0 % uptime
Today
Stage Core/APIs Operational
90 days ago
100.0 % uptime
Today
Third Party Providers Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Pub/Sub Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google BigQuery Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Kubernetes Engine Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Identity & Access Management Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Temporal us-east-1 Operational
90 days ago
100.0 % uptime
Today
Temporal us-east-2 Operational
90 days ago
100.0 % uptime
Today
Temporal us-west-2 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 7, 2026

No incidents reported today.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

OvationCXM Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 20:00 PDT
Scheduled - We will be updating a small portion of CXMEngine on 9/1/2026 at 11 PM ET / 8 PM PT. The deployment is usually 5 to 10 minutes followed by approximately 30 minutes of testing and validation. Most active users shouldn't be impacted by the change but might notice a slight delay while accessing certain portions of the application during deployment.
Sep 1, 16:08 PDT

Aug 31, 2026

OvationCXM Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 20:00 PDT
Scheduled - We will be updating a small portion of CXMEngine on 8/31/2026 at 11 PM ET / 8 PM PT. The deployment is usually 5 to 10 minutes followed by approximately 30 minutes of testing and validation. Most active users shouldn't be impacted by the change but might notice a slight delay while accessing certain portions of the application during deployment.
Aug 31, 14:14 PDT
DRILL: IncidentCommand client smoke — ignore
Resolved - DRILL resolved. PreProd Core/APIs restored.
Aug 31, 15:33 PDT
Investigating - NEXUS-174 Phase 0 smoke. PreProd Core/APIs only. Not a customer incident.
Aug 31, 15:32 PDT

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

OvationCXM Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 26, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:00 PDT
Scheduled - We will be updating a small portion of CXMEngine on 8/26/2026 at 11 PM ET / 8 PM PT. The deployment is usually 5 to 10 minutes followed by approximately 30 minutes of testing and validation. Most active users shouldn't be impacted by the change but might notice a slight delay while accessing certain portions of the application during deployment.
Aug 26, 10:24 PDT

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

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