All Systems Operational

Uptime over the past 90 days. View historical uptime.
Production Platform Operational
90 days ago
100.0 % uptime
Today
OLTP Database Cluster Operational
90 days ago
100.0 % uptime
Today
Core/APIs Operational
90 days ago
100.0 % uptime
Today
Microservices Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Bots Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Pre Production Platform Operational
90 days ago
100.0 % uptime
Today
PreProd OLTP Database Cluster Operational
90 days ago
100.0 % uptime
Today
PreProd Core/APIs Operational
90 days ago
100.0 % uptime
Today
Stage Platform Operational
90 days ago
100.0 % uptime
Today
Stage OLTP Database Cluster Operational
90 days ago
100.0 % uptime
Today
Stage Core/APIs Operational
90 days ago
100.0 % uptime
Today
Third Party Providers Operational
90 days ago
99.99 % uptime
Today
Google Cloud Platform Google Cloud Pub/Sub Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google BigQuery Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Kubernetes Engine Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Identity & Access Management Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Temporal us-east-1 Operational
90 days ago
99.99 % uptime
Today
Temporal us-east-2 Operational
90 days ago
100.0 % uptime
Today
Temporal us-west-2 Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 23, 2026

No incidents reported today.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026
OvationCXM Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 20:00 PDT
Scheduled - We will be updating a small portion of CXMEngine on 7/20/2026 at 11 PM ET / 8 PM PT. The deployment is usually 5 to 10 minutes followed by approximately 30 minutes of testing and validation. Most active users shouldn't be impacted by the change but might notice a slight delay while accessing certain portions of the application during deployment.
Jul 20, 11:32 PDT
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
OvationCXM Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 13:07 PDT
Verifying - Verification is currently underway for the maintenance items.
Jul 17, 13:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 12:35 PDT
Scheduled - We will be updating a small portion of CXMEngine on 7/17/2026 at 3:35 PM ET / 12:35 PM PT. The deployment is usually 5 to 10 minutes followed by approximately 30 minutes of testing and validation. Most active users shouldn't be impacted by the change but might notice a slight delay while accessing certain portions of the application during deployment.
Jul 17, 12:33 PDT
Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
OvationCXM Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 15:00 PDT
Scheduled - We will be updating a small portion of CXMEngine on 7/9/2026 at 6 PM ET / 3 PM PT. The deployment is usually 5 to 10 minutes followed by approximately 30 minutes of testing and validation. Most active users shouldn't be impacted by the change but might notice a slight delay while accessing certain portions of the application during deployment.
Jul 9, 10:36 PDT
OvationCXM Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 15:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 13:52 PDT
Scheduled - We are continuing to validate the latest updates applied to CXMEngine on 7/9/2026. As a result, the maintenance window is being extended by 2 hours. Most active users shouldn't be impacted by the change but might notice a slight delay while accessing certain portions of the application during deployment.
Jul 9, 13:51 PDT
OvationCXM Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 13:45 PDT
Verifying - Verification is currently underway for the maintenance items.
Jul 9, 13:25 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 11:45 PDT
Scheduled - We will be updating a small portion of CXMEngine on 7/9/2026 at 2:45 PM ET / 11:45 AM PT. The deployment is usually 5 to 10 minutes followed by approximately 30 minutes of testing and validation. Most active users shouldn't be impacted by the change but might notice a slight delay while accessing certain portions of the application during deployment.
Jul 9, 11:43 PDT
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