OvationCXM Scheduled Maintenance

Scheduled Maintenance Report for OvationCXM

Completed

The scheduled maintenance has been completed.

Posted Nov 05, 2026 - 16:31 PST

Verifying

Verification is currently underway for the maintenance items.

Posted Nov 05, 2026 - 16:29 PST

Update

We are actively working on hardening to our AI Agent service. Users may experience intermittent connectivity issues.

Posted Nov 05, 2026 - 15:16 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 05, 2026 - 14:57 PST

Scheduled

We will be updating a small portion of CXMEngine on 11/5/2026 at 5:57 PM ET / 2:57 PM PT. The deployment is usually 5 to 10 minutes followed by approximately 30 minutes of testing and validation. Most active users shouldn't be impacted by the change but might notice a slight delay while accessing certain portions of the application during deployment.

Posted Nov 05, 2026 - 14:56 PST

This scheduled maintenance affected: Production Platform (Core/APIs, Microservices).