OvationCXM Scheduled Maintenance

Scheduled Maintenance Report for OvationCXM

Completed

The scheduled maintenance has been completed.

Posted May 20, 2026 - 16:47 PDT

Verifying

Verification is currently underway for the maintenance items.

Posted May 20, 2026 - 16:10 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 20, 2026 - 16:00 PDT

Scheduled

We will be updating a small portion of CXMEngine on 5/20/2026 at 7 PM ET / 4 PM PT. The deployment is usually 5 to 10 minutes followed by approximately 30 minutes of testing and validation. Most active users shouldn't be impacted by the change but might notice a slight delay while accessing certain portions of the application during deployment.

Posted May 20, 2026 - 14:59 PDT

This scheduled maintenance affected: Production Platform (Core/APIs, Messaging, Search).