OvationCXM Scheduled Maintenance: Modify load balancer and IP configuration for KB

Scheduled Maintenance Report for Ovation CXM

Completed

The scheduled maintenance has been completed.

Posted Jun 20, 2024 - 19:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 20, 2024 - 18:00 PDT

Scheduled

We will be updating a small portion of the OvationCXM Engine on 6/20/2024 at 9 PM ET / 6 PM PT. The deployment is usually 5 to 10 minutes followed by approximately 30 minutes of testing and validation. Most active users shouldn't be impacted by the change but might notice a slight delay while accessing certain portions of the application during deployment.

Posted Jun 19, 2024 - 12:40 PDT

This scheduled maintenance affected: Production Platform (Core/APIs).